Refund policy
Order Cancellation and Pre-Shipment Refunds
You may request to cancel your order and receive a full refund within 24 hours after payment, provided that the order has not yet been dispatched. Requests that meet both conditions will be approved.
Once an order has been dispatched, cancellations and refunds for change of mind are not accepted.
Quality Issues After Delivery
Please inspect your items promptly after delivery. If you discover a quality issue, contact us with your order number and clear photos showing the problem.
After the quality issue has been reviewed and confirmed, we will authorize the return and provide return instructions. A refund will be issued after the returned item is received and inspected.
Please do not return an item before receiving return authorization.
Applicable Law
Nothing in this policy limits any rights you may have under applicable consumer protection laws.